![]() We are a world community of HP enthusiasts dedicated to supporting HP technology. Thank you for participating in the HP Community Forum. ![]() Ignore the HPSA update - mark it as ignored or trash it as settings in the HPSA allow. HPSA is ignorant of what is installed, either because the driver was installed by Windows Update AND / OR because the name of the installation is "wrong", the HPSA cannot see the installed version correctly. In SDM and on the Zbook Software and Driver Support page, the older 6.0.45.1RevA is still listed as the "current" driver "sp84595".Īt least in the case of the SDM software, it is smart enough to know the 3D software does not need an update - my guess is that it can detect the installed version. The install details all match and checking the Event Viewer verifies that the driver was indeed updated on the given date. Oddly, Windows Update does not know the actual name of the driver and installed it as "HP Developement Company, L.P." By Kevin Arrows Updated on March 10, 2023. ![]() Visit this link to download the latest version of HP 3D DriveGuard and install it to your system. Looking at Windows Updates shows that the driver was updated in Windows Update on May 10, 2018. Download the file by clicking the Download or Obtain Software button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved). The majority of users that have been encountering this issue have managed to fix it by updating HP 3D Driveguard to the latest version. In fact, though, Zbook has a newer 3D Guard Driver installed than is suggested in the SDM (Softpaq Download Manager - used on business class computers and workstations). Business PCs, Workstations and Point of Sale SystemsĪpologies for jumping in do not use the HPSA on my Zbook I can only guess why the HPSA is tripping over the update / version.Printer Wireless, Networking & Internet.Download the version of HP 3D DriveGuard on the following link and save it to your Downloads folder. That version came out 10/11/17 and this problem just started occurring within the last week. Tried uninstalling and reinstalling this version. DesignJet, Large Format Printers & Digital Press The latest version of the HP 3D Driveguard software (6.0.44.1) does not fix it.Printing Errors or Lights & Stuck Print Jobs.I have spent 5 days playing with this problem and getting the Creators update to function without draggiging and freezing at virus updates for Windows Defender and Microsofts Edge slow response. Notebook Hardware and Upgrade Questions I even went back to HP's driver site and tried to reinstall DriveGuard from the drivers page.
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